Today, Westchester Publishing Services is excited to share with you an update about the progress of our Client Portal initiative, along with a video demonstrating some of its expanded capabilities!
If you’re not familiar with our Client Portal, it is a tool built to allow our clients the ability to track the progress of projects they have submitted to us for editorial and production services. Our primary goal is to make the Client Portal an intuitive, easy to use tool for providing you with transparency and access into your projects at each stage while your project is at Westchester. The Client Portal is cloud-based, giving you accessibility to current information whenever you need it. Best of all, the Client Portal is a complimentary, value-added amenity to the great service you rely on from the Westchester staff who work on your projects.
We worked closely with our development team to build a system that met our clients’ needs, arriving at the prototype which many Westchester clients and prospects evaluated in late 2016. The developers have incorporated the valuable feedback we received from these evaluations, and today we are pleased to show you the updated “alpha” version of the Client Portal.
With the Client Portal, you will always know exactly where a project is in process, be able to evaluate any queries or issues with assets, easily upload and download files, and have a greater level of insight into the status of your projects with authors, our staff, and your partners. Click here to see a YouTube video demonstrating some features included in the latest version of the Client Portal.
We will continue to share additional updates with you about the full version of the Portal as early adopters go live and we prepare for a wider roll-out to our client base over the next few quarters.
Want to learn more about how the Client Portal can give you better visibility of your projects? Contact us for more information!