Client Portal

Westchester Publishing’s award-winning Client Portal is a no-cost, web-based project management system, providing our clients with secure, real-time status updates for all their publishing projects. Our Client Portal is the project management system that solves the problem of having to spend endless hours chasing down status updates from each of your editors and typesetters.

The Westchester Publishing Services Client Portal (v2023.d.2), is user-friendly and feature-rich, improving our client’s productivity as publications move through the workflow. Watch the video on the right to see a brief tour.  And as always, our Client Portal is absolutely free for Westchester client projects.

Key Features of the Client Portal include:

• A secure, cloud-based interface that provides a greater level of organization and transparency
• Incorporates features of the Dropbox API for secure file upload(s), download(s), and management
• A dashboard to view the status of all your publication projects at a glance
• Drill down capabilities to view the details of each project’s schedule and status of each stage
• Real-time indicators for on time, in progress or delayed stages
• Ability to start a new project
• Customized role-based access ensuring each person working on the project only has visibility to the files they need
• Ability to view project reports
• Access is free to publishers using Westchester’s editorial and composition services

Dropbox is helping to transform business growth in the publishing industry. Westchester’s Publishing Services expertise combined with Dropbox’s business solutions make project management and collaboration via our Client Portal more effective and seamless for our clients –  watch this video that shows how we have integrated Dropbox solutions throughout our company to make internal and client-facing processes more agile, secure, and effective.

Westchester is committed to innovation. We’re committed to the ongoing enhancement of the Client Portal, working closely with our clients to understand their needs, listening to their feedback, and incorporating that information into the next set of development initiatives. Our next release for the portal will include enhancements such as:

• Quote tool – enabling our clients to generate their own estimates for upcoming projects
• eBook analyzer – clients can quickly discern if a previously converted eBook file meets the current standards
• eBook viewer – right from the Portal, view an eBook file without having to download any additional apps or code
• and more!

The Client Portal’s intuitive design offers access to real-time status for all projects in production with Westchester.  In the same manner that Westchester adapts to your workflow in order to be a seamless extension of your organization, the portal is customizable to your specific requirements. Contact us to put the Client Portal to work on your projects.