by Tyler M. Carey, Chief Revenue Officer
I joined Wolters Kluwer’s Aspen Publishing imprint in 2001 as a sales rep. At the time, law books (and they were almost solely physical books at that time) were sold by outside sales reps, direct mail, and inside telecom sales reps. During my time at Aspen, our website became a growing channel for sales, and we launched a series of digital products to compete with LexisNexis to ensure we got as much money for our online content as possible. Ironically, at the same time, Westchester Publishing Services – then only typesetting books in the US – was one of Aspen’s typesetters, only to be replaced by offshore typesetting operations, much the way sales jobs like the one I had held in a phone sales operation were ultimately eclipsed by online and other channels for selling law books that differed from how business had been done in the 90s.
In the intervening years, I’ve held other jobs in publishing and communications, but my roots were always in legal publishing. As US-based Westchester Publishing Services grew by buying an offshore company and recruiting key talent from other typesetters, Westchester maintained its roots in professional publishing as well – but with a difference when compared to other offshore vendors for legal, accounting, and professional content.
While many typesetting companies – especially those that proffer XML-first workflows and online editing platforms – require you to adapt to their workflows and approaches, Westchester remains a consultative, bespoke partner keen on ensuring minimal disruption for you, your authors, and your readers. Westchester’s managers, including Terry Colosimo and Mona Tiwary engage in extensive onboarding discussions with each of our professional publishing clients, to best understand the format their assets are in, when XML is needed at different stages for online platforms and more, whether editing using Bluebook, MLA, or other styles is needed, the schedules and requirements for each product or series, and the most efficient – and inexpensive – ways to getting your publications ready for print and digital release as quickly as possible. This level of effort minimizes the amount of time our professional publishing clients have to invest in adapting to a vendor, and also minimizes the amount of time they have to engage with each project once it has been sent to Westchester for editorial or production.
We have been on your side of the desk as publishers, and we want to ensure all the right questions are being asked. Click here to learn more about our capabilities for legal, accounting, and professional publishers, and contact us to discuss your program and how we can help you save money and ensure quality.