As always, the Independent Publishers Guild (IPG) put on a stellar Autumn Conference at the Shaw Theatre in London, on Tuesday, September 16. Westchester staff Dan Verdick (Director, Client Solutions) and Tyler M. Carey (Chief Revenue Officer) represented us at the conference. Tyler also moderated a panel on accessibility – “Publishers’ Journeys in Accessibility” which featured speakers Achim Bosse Chitty, Divisional Head of Production at Bloomsbury Publishing, Megan Taylor, Partnerships Manager from Boydell & Brewer, James Woollam, Managing Director of David & Charles Publishing, and digital publishing consultant, Simon Mellins.
At the end of this post, we provide links to articles with soup to nuts coverage of the event. Here are several important observations from Dan and Tyler’s feet-on-the-ground vantage point:
Tyler shared, “Publishers seemed to be carrying more stress and concern at this event than we saw at London Book Fair and some of the intervening summer get togethers across the markets we serve. There was an emphasis on managing costs in many of our discussions with prospective partners and clients. A potential pathway to achieve this is through the use of AI, where the client’s IP is protected in walled gardens and the use cases are repeatable and consistent. One publisher, for instance, was very curious to discuss use cases Westchester has for AI on alt text and other compliance requirements for accessibility – but they volunteered they were less comfortable with the idea of using AI for copyediting, proofreading, and anything where language and style may need to be more rigorous across a larger piece of content than how a brief alt text entry is crafted. Dan and I also chatted with several publishers who were exceptionally bullish on using AI throughout their operation – with content as well as routinized tasks that they see as having high potential to be automated through AI. The hope for some publishers in the latter group is that they can leverage AI as a tool to help manage the headwinds of increased manufacturing costs while also maintaining current staffing levels and growing their current list sizes.”
Dan’s conversations with our clients and prospects opened up a lot of dialogue about EPUB accessibility. “Westchester’s hosting the panel on accessibility drove booth traffic and dialogue about our processes for remediating and converting ePubs. As a Benetech GCA-certified vendor, we are externally audited each year to ensure we’re providing as high a level of quality and service in creating accessible EPUB files as possible. Discussions about alt text, language shift tagging, and speed of conversion and remediation were plentiful, as well as our ability to scale up for larger batches of titles to be made accessible. I give a lot of credit to our panelists for being transparent about their successes and struggles on this front, and for the ongoing discussions about making sure there’s a plan for key backlist and more.”
The “Make GEO Work for You” session offered a fascinating discussion of Generative Engine Optimisation, the latest buzz-worthy acronym for discoverability and content management in the AI-driven “next Internet,” where bots crawl the Web looking for vulnerable content they can scrape, and where Web visitors and clicks may be bots, too. Lead by George Walkley, the session’s panel debated the balance between gatekeeping content vs. having enough content for AI and search engines to find and learn more for a human searcher’s needs, and other aspects of content in a GEO online space. “Auditing your content’s digital footprint and further steps were discussed,” Dan added. “And for journals publishers, there was also extensive discussion of the risks for content that is available for AI-driven engines and what subscribers may be accessing as well.” To learn more about AI and GEO, George is a panelist for BISG’s September 30 webinar, “AI and Ethics in the Book Industry” which will discuss frameworks, strategies, and real-world lessons on navigating AI’s promise and its pitfalls.
In addition to the trade and academic publishing discussions which took place at IPG, Westchester’s UK-based education team, Managing Director Rebecca Durose-Croft and Content Director Emma Hudson, joined Dan and Tyler to visit key edtech and education publishing customers in the UK to discuss the latest trends in these spaces. “Helping publishers deal with any and all changes in today’s world, from CEID reviews of content for today’s learners, to changing format needs for online content, were part of our customer discussions,” Dan added. “Our team discussed a range of needs UK publishers have in markets they serve around the world, and how adapting to the almost daily changes in educational publishing are vital to success and growth during what is an uncertain time in some education markets.”
For more coverage about the IPG Autumn Conference and session content, you can read this article in The Bookseller and several posts from Bookbrunch, including this article (login or subscription may be required to both sites). The IPG did a phenomenal job bringing the British publishing industry together to talk about the pressures on small and mid-sized publishers, opportunities for addressing those challenges, and providing excellent professional development for everyone attending. We’re looking forward to seeing our friends and colleagues at the next IPG event.
As your plans take shape with your 2026 lists, talk with us about solutions we provide to make your workflow more effective and increase speed to market for your titles.
In 2022, we continued our successful partnership with Publishers Weekly, hosting two highly attended and informative webinars. In the spring, panelists Michael Jacobs, Lorraine Shanley, Jessica Ryan and Jim Fetherston discussed how each of their respective areas of the publishing industry were 
Also in the fall, consultant Jay Diskey was a panelist for the Westchester Education Services webinar, 
Our colleagues in the UK expanded their ranks to continue serving the growing client base Westchester works with beyond the North American market. Joining the education team throughout the year were Thomas Storr, Emma Hudson, and Adam Wilkinson. In June, 
As our client base inside the United States has continued to experience stellar growth, several of our US-based editorial and production staff received well-deserved promotions during the year. Some of the long-time employees who are bringing their vast experience into new roles are Terry Colosimo, Scott Keeney, Wendy Muto, Celeste Bilyard, Amanda Montes de Oca, Melody Negron and Erin Davis. Congratulations and continued success!
It was also an exciting spring and summer of growth for the Westchester Education Services team as they welcomed several new people. Content Directors, Jennifer Cole and Laura Cunningham, Senior Editor, Tara Hlavinka, and Director of Client Solutions, Kevin Schroeder all arrived at Westchester in the spring, as shared in 
In June, 
Members of the Westchester Education UK & International, and Westchester Publishing Services UK teams participated in several publishing industry events during the spring, including sponsoring the 
Our Westchester Education Services colleagues were busy attending several industry conferences in-person, including BETT UK in late winter, ASU-GSV in the spring, and several events in late fall, including sponsoring the EdWeek Market Brief Summit in November 
Our podcast episodes are an efficient (15 minutes on average) way to learn about various topics that matter to the publishing, education and ed tech sectors on both sides of the Atlantic. You can find the 
The staff of Westchester are fortunate to be involved in working on thousands of book projects every year and on the other side of it, we enjoy doing our fair share of reading the finished product! See our 
Usually, the Autumn weeks leading up to Halloween and Thanksgiving have been times when Westchester’s clients were heads down on projects, aiming to hit end of year deadlines, and we found ourselves in a more transactional mode on projects. This Fall has been different though, with a lot of discussions between our clients and our sales, editorial, and production teams about changes to workflows and ways we can help address additional challenges our clients are having in getting their work on titles completed and getting their books to market.
In March, we announced 
Westchester hosted several webinars throughout the year to explore topics that were important to our colleagues in the publishing industry and offer helpful strategies for navigating around the challenges many businesses have been faced with during these interesting times. Presentations included our annual 
Over the course of the summer and fall, with vaccinations and safety measures in place, we had the opportunity to attend conferences in-person for the first time in more than eighteen months. Westchester Education Services was in California for the ASU-GSV Summit, and the Westchester UK team sponsored and attended the IPG International Publishers Association Awards, and the IPG Autumn Conference. We also conducted business meetings in person where all participants felt comfortable doing so. It was a welcome change to be in the same location with our current or prospective clients to share how we could work together.
We were delighted to learn this October that Westchester Education Services’ 
Throughout the year we have welcomed several new people to the Westchester teams, including 
In the coming year, we are making plans to remain connected with publishers in a variety of ways. We continue to monitor guidelines and regional data to ensure the in-person meetings we participate in will be handled appropriately, and we hope to have the opportunity to see you at an industry event when conditions safely allow for it. A few events that we are currently making plans to attend include BETT, PubWest, and the Association of University Presses annual meeting. We will also continue to conduct webinars in 2022 about topics that are top of mind for you. Follow our 
In March, we launched the 
Our team of subject matter experts has increased to support the evolving needs of our clients. We have recently welcomed Amanda Robb, Senior Supervising Editor for Math, and Debbie Allen, Senior Supervising Editor for CTE. Additionally, Meg Overman was promoted to Senior Supervising Editor for SEL and Literacy, and Sam Tucker is our Senior Editor for Culturally Responsive Education. Visit our 
The Westchester Education Services team in the UK has also increased, to meet the expanding needs of education publishers and ed-tech companies serving the UK, EMEA and Asia Pacific markets. In January, Rebecca Durose-Croft was appointed Content Director and Curriculum Specialist, and in March, Marquita Celestine joined Westchester Education Services UK as Business Development Manager. Rebecca brings a wealth of experience from Editorial and Project Management roles at publishers including Oxford University Press, Pearson Education, Cambridge University Press, and Marshall Cavendish, while Marquita was most recently affiliated with Hodder Education and DK.
March was a very busy month for Westchester UK. In addition to the acquisition of River Editorial, we participated in the IPG (Independent Publishers Guild) inaugural International Publishing Forum, which in the absence of international fairs including London and Frankfurt, served to bring together publishers, retailers, industry experts and suppliers to participate in an international forum of meetings. We will also be exhibiting at IPG’s Virtual Spring Conference next month and look forward to connecting with you there.
There are many ways that Westchester Publishing Services supports our clients’ changing editorial and production requirements. You can 
On April 6, Westchester Publishing Services and Publishers Weekly hosted the very successful 