Though few of us could have foreseen how publishing would be transformed, almost none would be surprised at the resiliency the industry showed by adapting, sharing best practices, and identifying solutions to meet the needs of our customers.
As many trade shows and conferences were cancelled or went virtual, Westchester understood the importance of staying connected with the publishing community, at least digitally. Below, we look back on 2020 to see how Westchester and our customers adapted to all the changes this year brought.
In early March, Westchester made the decision to transition the majority of our employees to a Work from Home model. On March 19, we hosted a session with panelists from various areas of publishing to share how their companies and staff were adjusting, and providing actionable ideas to help the transition process go more smoothly. Additionally, we cultivated this resources page for our new reality.
In July, we teamed up with Publishers Weekly to present a panel discussion about the state of the industry, along with the challenges and opportunities for companies in the publishing supply chain to consider during the crucial second half of the year. In addition to the webinar, PW produced a summary article, and we made multiple resources from the webinar available to access on our website.
In September, Tyler M. Carey, Westchester’s Chief Revenue Officer, participated in a BISG panel discussion led by Brian O’Leary about how publishers can identify inefficiencies in publishing workflows and solutions they can implement to improve effectiveness (requires free registration).
Westchester released several case studies this year, sharing the solutions we provide for publishers to streamline their workflow and perform tasks that they may not have previously considered engaging a services firm to handle. You can download the convenient checklist shown here to help you identify ways we are able to improve your workflow.
We were also featured in the Publishers Weekly Digital in India issue about how our expanded production capacity and robust Client Portal (provided at no cost to clients) helped clients efficiently manage their editorial and composition jobs throughout the year.
Until we are able to safely return to in-person events, Westchester looks forward to connecting with you virtually through webinars and other content forms. We’re a convenient phone call or Zoom session away to help you address your workflow challenges. Get in touch with us, and let us know how we can become your trusted partner in publishing in the year ahead.