Westchester Publishing Services

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The Stationers’ Company

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by Tyler M. Carey, Chief Revenue Officer

Regular readers of this blog may be aware of my participation in The Stationers’ Company, the City of London’s livery company – or guild – for the publishing and media industries.  For myself and the other US-based members of The Stationers’ Company, the inability for us to travel to London for Company events has been disappointing.  Nonetheless, the Company has invested a great deal of energy and no shortage of resources in keeping programming viable via Zoom.  Frequent webinars and presentations about the state of the industry, new projects that members are working on, as well as the odd night or two of virtual pub trivia have kept us connected with our friends and colleagues in the UK.

Recently, I had the great privilege of participating in an interview hosted by the Master of the Company, the Right Reverend Stephen Platten. Platten was educated at The Stationers’ Company School, a since-closed school that had been run by The Stationers’ Company. He went on to serve in the clergy, including a role as the last Bishop of Wakefield for the Anglican Church. In his retirement, he has been increasingly active in the Company, leading the Company through the expansion and upgrade of the historic Stationers’ Hall in Central London. You can see our discussion in the YouTube link below.

If you have an interest in The Stationers’ Company and want to learn more about its efforts in the UK, US, and the rest of the world to connect publishing professionals, please use the Contact Us form, and I will get back to you promptly.

by Tyler M. Carey, Chief Revenue Officer
I hope the Summer is going well for you and your team, all things considered. Things have been very busy at US employee-owned Westchester Publishing Services despite the headwinds caused by the pandemic within our industry.  We are editing and typesetting more projects for our clients this year than in any past year.
Related to the challenges in our industry, though, I wanted to make sure you received the outcomes from the “Publishing Now” webinar that we co-hosted with Publishers Weekly last month. We were fortunate enough to have stellar speakers from Princeton University Press, Houghton Mifflin Harcourt, Ingram, and the Book Industry Study Group on our panel, and the feedback to their insights about the supply chain and state of the industry was very favorable.
In case you missed the link to watch the webinar or read the post-webinar assets, you can access that info here.
One outcome for Westchester coming on the heels of the webinar is that many of our clients are engaging with us about different ways of working together. From an increased interest in using our Client Portal to having us handle different types of editorial or production tasks besides those we have handled for them before, we are finding our clients leaning on Westchester more and more for support in the current climate. 
Let me know if a quick call about any new ways we can help you would be helpful.  Be well.

by Tyler M. Carey, Chief Revenue Officer

BISG logoWestchester Publishing Services is proud to share that we recently became a member of the Book Industry Study Group (BISG). BISG works to provide solutions that will positively impact on two or more parts of the publishing supply chain, which in addition to publishers, includes packagers like Westchester, printers, distributors, and companies that collect, use, and analyze the data and metadata that are critical to the success of the entire supply chain.

Tyler M. Carey, Chief Revenue Officer for Westchester said, “Joining BISG is a long overdue commitment from Westchester Publishing Services to the publishing industry.  The work that Brian O’Leary and the BISG board and committees have done to advance the business of making books is critical to the stability and growth of the publishing industry.  Westchester has participated in discussions around workflow and industry trends in an unofficial capacity with BISG for some time, but with the pandemic’s impact on publishing, we see the importance of playing a more active role in one of the industry’s most critical organizations.  We encourage all publishers to explore the BISG.org website, the white papers on different aspects of our industry, the research produced by BISG’s member committees, and join the discussion.”

Brian O’Leary, Executive Director of BISG shared this regarding Westchester Publishing Services becoming a member, “We’re happy to welcome Westchester Publishing Services to BISG. Our members work collaboratively to solve problems that affect two or more parts of book publishing, improving revenues, and reducing friction between trading partners. At a time when we’re challenged to find new ways of working together, BISG provides an important way to identify and address industry issues through standards, best practices, and new approaches.”

The work of BISG is advanced through the work group committees staffed by volunteers from member organizations who strategize solutions that will benefit the larger publishing ecosphere, helping the industry to remain strong and grow more adept to handle the challenges of publishing and disseminating printed content in ever more myriad formats and distribution channels. To learn more about the work BISG does and to find out how your company can become a BISG member, please visit their website.

by Nicole Tomassi, Marketing & Conference Manager

The staff at Westchester’s locations around the world are continuing to work remotely for their health and safety as well as that of their families. During this time, they have also been providing additional guidance for our customers as phases at other points in the publication project lifecycle are being impacted as a result of world events.

Regardless of whether we complete our work in an office or our homes, what remains consistent is our unwavering commitment to provide our clients with excellent service on every project they send to us. Read on to learn how each of our business units worked in various ways to support the evolving needs of our clients and industry colleagues during Spring 2020:

English language learning webinar

As students around the world shifted to a home-based learning environment practically overnight, one group requiring extra support were English language learners. Students learning an additional language benefit from in-person instruction that helps them obtain important communication concepts. Westchester Education Services’ Walter Henderson, Jr., moderated a webinar with language teaching experts in April that focused on how to support the needs of these students, and shared quality online language-learning resources that students could use while continuing their studies remotely.

Conferences Transform into Virtual Events

Event organizers who had in-person conferences planned for the spring had to make quick decisions, shifting from physical meeting spaces for delivering keynotes and conference content to platforms like Zoom and Skype. Chief Revenue Officer, Tyler M. Carey, wrote a blog post detailing how conferences serving the academic and university press sectors, including ALPSP UP Redux and AUP adjusted their content and delivery methods to keep their members informed.

How Westchester Supports Publishers

Download Services Checklist

Over the last four months, you’ve likely had to adapt some of your publication processes as a result of your staff working from home. Westchester has experience with creating workflows for our clients based on their project requirements, and we’ve received many inquiries about handling tasks that are further upstream or downstream in the editorial and production process. Read this case study about how we designed a custom workflow for West Margin Press, and review our services checklist to see all the ways that Westchester can help you.

 

Westchester Education Services participate in two SIIA panels

The Software and Industry Information Association (SIIA) Education Technology Conference originally scheduled for two days in June, was another conference that revised its format to virtual sessions, which took place over the course of three weeks in May and early June. Westchester Education Services President and Chief Content Officer, Kevin J. Gray, was the moderator for the session, “Haven’t We Seen This Before? Lessons Learned”. The knowledgeable panel of education industry experts provided guidance to the audience about what is working with remote learning and where improvements are needed to support students and their families. Kevin was also a panelist for the session “Product Paths to Support Learning”, that explored how educational publishers and ed-tech providers are adjusting their products and services to meet learners where they are in remote learning environments. (SIIA login may be required to view sessions)

Use the Client Portal to streamline project management

Having an easy to use, secure project management platform that helps you see the status of every project and each asset associated with it can save you from the hassle of lots of emails, and phone calls to track important information down while you and your staff are working remotely. This video overview of the key features of our award-winning Client Portal shows how efficient project management can be. After you watch it, get in touch with us to learn how it can be customized to your requirements.

IPG Virtual Spring Conference

Like the US, the UK conference calendar was upended, most notably with the London Book Fair completely scrapped for 2020. The Independent Publishers Guild (IPG) Conference originally planned as a one day event at the beginning of May transitioned to a 2 day virtual conference hall at the beginning of June. Westchester Publishing Services UK was an exhibitor at this first of its kind event for the IPG. Prior to the conference, UK Managing Director, Tim Davies, shared a video to IPG members about how Westchester supports independent publishers in challenging times and potential longer-term impacts for the industry.

Westchester Education Services forms DEI Committee

The need for increased representation in the publishing industry is very topical due to current events, and something that Westchester has been incorporating into our recruitment efforts for staff and freelance resources for a longer time. In March, the Education Services team unveiled a DEI Mission Statement that includes action items for creating and nurturing a diverse talent base. In June, we announced the formation and membership of a DEI Committee, who are responsible for developing goals and guiding the strategies to ensure an inclusive and equitable working environment for everyone. Later this summer, we will be hosting a webinar about measurable steps that publishers and ed-tech providers can implement within their business. While we still have more ground to cover in our own organization to achieve full equity, we believe it is important to work together with our industry partners so we can all develop best practices that help everyone attain this goal.

An out of this world Nibbies

The British Book Awards, known by their nickname the Nibbies usually holds a formal gala event to recognize publishers and authors that have had a significant impact on the British publishing industry during the previous year. Westchester Education Services sponsored the Academic, Educational and Professional Publisher of the Year category which was awarded in late June, While we couldn’t be there in person to congratulate the winner, having an astronaut make the announcement is a pretty cosmic way to share the news. Watch the publisher shortlist and winner announcement in this video, courtesy of The Bookseller.

Stay connected with Westchester

Stay in the know about the different products and services Westchester offers, including topical webinars by following our LinkedIn pages for Westchester Publishing Services and Westchester Education Services. To make sure we’re delivering content that’s relevant, take this one-minute survey to let us know what topics you would like Westchester to provide presentations about.

Everyone at Westchester hopes that you, your family and your colleagues will continue to stay safe and in good health. Our entire team stands ready to help our customers, our partners and others within the industry with editorial, production, and project management tasks related to your publishing program. We invite you to give us a call, send an email, or visit our website to learn more.

Nicole Tomassi, Marketing & Conference Manager

Join Westchester Publishing Services and Publishers Weekly for a webinar on Wednesday, July 8, about the changing modes of work, book production, printing, and distribution. Publishing Now: Day to Day Challenges & Solutions, moderated by Jim Milliot, Editor in Chief of Publishers Weekly, will explore the impact on editorial, production, and manufacturing workflows and options, with the following panelists:

  • Cathy Felgar, Publishing Operations Director, Princeton University Press. Cathy has operations, editorial production, manufacturing, and systems implementation experience in various positions with Macmillan, Columbia University Press, HarperCollins, and Cambridge University Press.
  • Brian O’Leary, Executive Director, Book Industry Study Group. Helping to resolve problems that impact two or more parts of the publishing supply chain, BISG membership represents the entire publishing industry, from publishers, distributors, wholesalers, retailers and libraries to printers, suppliers, service providers and more.
  • Marina Padakis Lowry, Senior Managing Editor, Houghton Mifflin Harcourt Books & Media group. Marina has more than 20 years’ experience with culinary, lifestyle, reference, and young readers’ books, and has held positions at several publishers, including HarperCollins, Penguin Random House, Oxford University Press UK, and Scholastic.
  • Kelly Gallagher, Vice President of Content Acquisition, Ingram Content Group. Kelly manages publisher relations for North America, which includes Lightning Source print on demand and CoreSource digital asset management and distribution. Prior to joining Ingram, he served as Vice President of Publishing Services at Bowker, and also served 10 years as a publisher and six years in association work.

Register now to attend this engaging review of our industry’s continuing adaptation to world events.

I also invite you to look over our handy checklist page. Even if you feel you know the full extent of Westchester’s capabilities, this list of editorial and production tasks that we help your peers with may give you new ideas about ways we can help you manage some of the bottlenecks you’re trying to deal with while many of us are working from home.

Get in touch to talk with us about how we can help streamline your pre-press processes.