Westchester Publishing Services

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Association of University Presses 2024 Recap

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Westchester Publishing Services participated and was an exhibitor during the Association of University Presses Conference which took place in Montreal, June 10-14, 2024. This was the first in-person annual meeting since 2022 and turnout was respectably strong. Here are some of the insights shared by Bill Foley and Hugh Shiebler, who were in attendance.

Man wearing light button down shirt and brown trousers stands behind an exhibit table covered with a dark blue tablecloth and topped with neatly organized notebooks, papers, and pens.There were many topics covered during the conference session and in discussions among attendees in the exhibit hall and elsewhere. While everyone’s conference experience is different, these two themes seemed to continually feature in the conversations we were having with clients and fellow attendees:

Accessibility – with the European Accessibility Act coming into force about a year from now, this is understandably a very hot topic. Publishers have a relatively small window of time to figure out the best way to balance the needs of the EAA and prioritize the titles within their backlist that need to be updated to adhere with the guidelines. As a Benetech-certified vendor, we have been having a lot of conversations with publishers about how to adapt their workflow to make frontlist “born-accessible” and ways they can effectively manage converting backlist content to meet accessibility requirements. Along these lines, you may be interested in the webinar, “Path to eBook Accessibility” on July 10, hosted by Ingram Content Group, with the panel including Michael Johnson from Benetech, Richard Orme of DAISY, Cathy Felgar from Princeton University Press, and Westchester’s Tyler M. Carey.

AI – This vowel combination is dominating conversations everywhere you turn and not surprisingly, it received a considerable amount of attention at the conference. While there are some proponents who are excited about the potential it offers, the general sentiment about artificial intelligence among people within the AUP community is highly skeptical. Understandably, with the proliferation of fake books being sold on sites like Amazon, there are practical concerns about the ability for AI to ingest copyrighted materials without attribution, consent, or compensation, risking reputational and financial harm for authors and publishers. AI is evolving at a very rapid pace and discussion about where to draw the boundaries from ethical, legal, or financial standpoints will continue for the foreseeable future. In April the Stationers’ Company, with support from Westchester hosted the webinar “Artificial Intelligence and Its Impact on Rights and Intellectual Property” which explored some of the complex challenges the publishing industry is encountering.

While these situations get sorted out, Westchester will continue to be here to support university press and academic publishers as they shepherd their content through the publication lifecycle. When assessing your next season’s list of new titles, backlist materials, or content acquired content from another entity, let us know how we can guide you through your editorial, production, design, or digital conversion challenges. We’re here to help, so Contact Us to talk about how we can make this a less cumbersome process for your press.

by Tyler M. Carey, Chief Revenue Officer

headshot of Tyler CareyUsually, the Autumn weeks leading up to Halloween and Thanksgiving have been times when Westchester’s clients were heads down on projects, aiming to hit end of year deadlines, and we found ourselves in a more transactional mode on projects. This Fall has been different though, with a lot of discussions between our clients and our sales, editorial, and production teams about changes to workflows and ways we can help address additional challenges our clients are having in getting their work on titles completed and getting their books to market.

The lunch meetings I’ve been having with clients during the past few months suggest that in some ways, we’re all finally settling into a bit of a more active ‘new normal’, and this also seems true about how we’re bringing our books to market. The seasonal rhythms in our businesses still continue to adapt and evolve as we move from a time of reactive behavior, where our clients were trying to adapt to the news of paper shortages and crowded windows at the printers. A year on, everyone is more cognizant of those challenges and better prepared for the schedules books are requiring now.

In another indicator of this more active normal, instead of focusing on supply chain challenges like we have in previous sessions, our recent Publishing Now webinar, in partnership with Publishers Weekly, looked at how publishers can pivot to better embrace industry trends for accessibility and sustainability. You can view the webinar here on YouTube, to see Kristen McLean (NPD Books), Bill Kasdorf (Publishing Technology Partners), and Rachel Martin (Elsevier) discuss these topics and share their insights.

Something else I’ve noticed in my recent in-person meetings with clients is how casual and ‘normal’ having in-person meetings is again. No one is being cavalier about the lingering risks of the pandemic, but declining infection numbers and the increased level of comfort many people have about conducting in-person meetings has made them a viable alternative for vendors and our clients to use to advance as many key topic areas as possible, rather than engaging in a series of Zoom meetings, countless cycles of emails, or Slack messages.

These recent discussions I have been having with clients have me feeling very upbeat and emboldened about the path the publishing industry is taking, with exploring new ways of doing things, doubling down on growth, and further embracing change. Here at Westchester, our teams are busy supporting clients in areas of their workflows that hadn’t been part of our “traditional” role in the past. Specific areas include the growth of our program for Ingram ebook distribution clients, through which we provide ebook conversion services for an affordable rate, to managing client assets in CoreSource and other platforms, and taking on more specific production and manufacturing tasks to free more time up for our clients’ staff. To me, that underscores how the industry is working together to find innovative ways to improve the speed with which books are being produced, and with less cost.

To make sure I wasn’t applying a Boston-New York-DC corridor perspective to the wider industry goings on, I reached out to Tim Davies, the CEO of Westchester’s UK operation, to see if he found the in-person uptick in activity was holding true for him – especially with his recent attendance at the Frankfurt Book Fair representing Westchester’s UK book and education units.

“From my perspective,” Tim shared regarding Frankfurt, “it was smaller and quieter than pre-pandemic but a ‘quiet’ Frankfurt is still busy and buzzy by the standards of any other trade event. Definitely fewer attendees, with several people commenting to me that they’d noticed US visitor numbers were well down. That said, it was great to spend time with old friends and colleagues and compare notes on our current experience of our respective publishing sectors, and international markets. Everyone I spoke to said they were really pleased that they’d come and that they expected next year’s numbers and vibe to be much more akin to how it used to be. I’ve already booked my hotel!”

This article in Publishers Weekly and this article in The Bookseller profile the scale of attendees at the Frankfurt Book Fair this year vs. prior to the pandemic, supporting Tim’s points above. PW also shared highlights of other recent regional conferences for booksellers, while Frankfurt was underway, demonstrating the uptick in interest in in-person events, and the opportunities that brings about for publishers and booksellers. It certainly feels like we’re returning to a time where more business may be done at places like the Javits Center in New York and the Olympia in London, as well as numerous smaller conferences around the country and the globe, where specialists meet to cover their products and areas of expertise. It’s invigorating to see this trend underway again.

So, let Westchester know what’s changing for you: What’s been keeping you busier than ever? What’s working well? What partners are helping save the day? What can US employee-owned Westchester be doing to help you? As we all continue adapting together, I welcome a conversation about ways your team is changing how you do your work, and exploring the additional ways our teams can help you.

by Tyler M. Carey, Chief Revenue Officer

I had the great fortune to participate virtually on a panel at PubWest 2022 with Rachel Noorda (Director of Book Publishing, Portland State University) and Suzanne Norman (Publishing Program, Simon Fraser University) entitled “Getting your Book into Readers’ Hands”. One of the Intensives at this year’s PubWest conference, we met with a small group of publishers to discuss the industry trends affecting book availability, supply chain, purchasing practices, equity in content, inclusive marketing, and the challenges publishers and readers have getting access to content.  Rachel Noorda deserves applause for the effort she invested in hosting and facilitating this panel in-person at the conference while Suzanne and I joined in via Zoom.

The overview Rachel and Suzanne provided on the above topics helped the attendees understand the impacts of global factors on launching new titles, keeping books in print, considerations for Print on Demand, and also how to consider accessibility in your books.  As we discussed with the attendees, over 20% of the world’s population has a print disability, and some numbers suggest at least 5-10% of the population has dyslexia.  Best practices with fonts, colors, and alt text were covered during our session, and we showed how to crack open an ebook you’ve released and check it using Ace by DAISY and Thorium.

Westchester will be covering supply chain concerns in our next webinar that we’re co-hosting with Publishers Weekly, Publishing Now ’22: Driving Business Forward, on Tuesday, March 22. I hope you can join us for that! My colleagues and I at Westchester would also welcome the chance to speak with you about your thoughts around accessibility and your content.  If you want to spend some time reviewing an ebook or two from your list to talk about best practices, the team at Westchester would be happy to have a brief Zoom.  Contact us to schedule some time to talk about your editorial, production, and digital needs.

compiled by Nicole Tomassi, Marketing & Conference Manager

2021 has been extremely productive for all of us here at Westchester, as the number of publishers we work with and the variety of project requirements we support for them continues to grow. Below are several of the highlights from the past few months:

Another successful publishing industry webinar with Publishers Weekly

Westchester and PW Publishing Now 21 panelistsApril began strongly, with our most highly attended webinar to date, hosted in partnership with Publishers Weekly. Jim Milliot, PW’s Editorial Director was the moderator for a wide-ranging discussion with four publishing industry thought leaders. The more than 500 attendees heard firsthand about how the panelists’ companies and their employees adapted to the multiple challenges 2020 created, including the supply chain issues we are all contending with in the industry, as well as what we might expect as we navigate through this year. We’ll be announcing details about our next event with PW soon, so stay tuned!

Westchester Education Services Webinars

Westchester Education Services State of K-12 Education 2021 webinarIn May and June, Westchester Education Services hosted two informative webinars that were each moderated by Kevin J. Gray, President and Chief Content Officer. “The State of K-12 Education in 2021”, focused on the impacts of the last year-plus on education at the school district level and what would be required to support successful outcomes for students as they prepare for the upcoming school year.

Westchester Education Services Emerging Trends in K-12 Education webinarThe “Emerging Trends in K-12 Education” webinar showcased three areas of learning that have experienced significant interest over the last year as there is increased understanding about how social-emotional learning, culturally responsive education, and career and technical education are all important facets of meeting students where they are in their education journey and supporting their learning goals.

Westchester Education Services CTE worksheet sampleWestchester Education Services expands into CTE

Speaking of Career and Technical Education, this past spring Westchester Education Services appointed Debbie Allen as Content Director for Career and Technical Education. Debbie leads a team of subject matter experts who draw upon their extensive experience in teaching CTE to create effective supplemental materials to serve students and teachers in several career pathways. To the right is one of the career exploration worksheets we developed to introduce students to the different types of jobs that are available in various career clusters.

Stationers Shortlist 2021It truly is an honor to be nominated

This May, we received the thrilling news that Westchester Education Services was shortlisted by The Stationers’ Company in the service development category for our Culturally Responsive Education Rubric Review process. We felt like winners to receive recognition from our industry peers in the UK’s livery company that has represented the needs and interests of publishing and media professionals for more than six centuries. Learn more about all the shortlisted entries and watch the awards ceremony.

Westchester Words podcast logoWestchester Words’ first season springs forth

The Westchester Words podcast debuted in March and really hit its stride this spring, when yours truly had the pleasure of speaking with more than a dozen professionals in education, ed tech, and publishing about a variety of subjects that are impacting these industries. You can find all of the episodes on your favorite streaming platform or at our websites, where we have posted additional content that some of our guests have been kind enough to share.

The final episodes of the first season are being released in the coming weeks. We’re planning our second season of episodes, so if there’s a topic you want to hear more about, get in touch.

print to digital imageEnsuring Content Compliance on Digital Platforms

If your preferred reading mode is digital, you probably know that Amazon sunset the ability to load or update mobi files for new or previously published content on their platform last month. In early May, Scott Keeney, Westchester’s Senior Composition and Digital Production Manager, wrote this informative blog post explaining how this also impacted reflowable ePubs and outlined how Westchester is well-prepared to support publishers with ePub3 files that meet the updated platform requirements.

Summer Reading 2021

Summer reading imageWhile some kids get chills up their spine when told they will have to read several books during the summer break and turn in book reports on the first day of school, I wasn’t one of them and I suspect many of you weren’t, either. Now that we’re all adults and can skip doing book reports, each May I ask my colleagues to tell me what books they plan to read during the quieter days of summer and they always impress me with their title selections. See what they picked for this summer’s reading pile, and let us know what’s on your list.

Looking Ahead imageLooking Ahead

We are thinking about the time when we’ll be able to safely gather in an in-person setting. Until then, stay connected with us by following our LinkedIn pages, subscribing to our YouTube channel, and looking for our email messages in your inbox, filled with information about the services and knowledge-packed webinars we offer to help you understand and respond to the developments that are shaping the publishing industry.

Westchester proudly supports more than 300 publishers in all sectors of the publishing industry with their editorial, production, design, and content development requirements. Read and download our case studies about the efficient and cost-effective solutions we have provided your peer publishers, and talk with us about our customizable workflows that output printer and POD-ready content files in the formats you need for your customers.

Wishing you an enjoyable, relaxing second half of the summer.

by Tyler M. Carey, Chief Revenue Officer

As we reach the anniversary of the beginning of the Pandemic “Lockdown” back in March 2020, two Washington Post articles caught my attention. One about the hindsight that can now be applied to the tragic impact of the COVID-19 virus on the world, which was far greater than any of us could have anticipated, and another about how conferences and events are trying to adapt to restart in-person industry meetings this year as hope around vaccines and recovery begins to take hold.  It was exactly a year ago that Westchester temporarily closed its Danbury location, hoping to have staff return expediently once it was safe.  A year on, nearly all of us are continuing to work from home, with only select staff going into the office as needed to tend to billing and postal needs.  As vaccine distribution improves, we look forward to more formally reopening our operations in Danbury and Dayton in the States, Stratford upon Avon in the UK, and Noida and Chennai in India.

The pandemic quickly impacted all of us and the ways we engaged with our clients to support them evolved rapidly.  We realized that our history and expertise working distributed, globally, could help many of our clients who were newer to navigating the distributed or “work-from-home” model. Our marketing team quickly brought together clients and industry figures for a webinar to talk through their approaches to the challenges that hit us all immediately. On our website, we set up a Work from Home resources page, curating articles and other useful information to help people adapt to this new way of working.

Many of our clients were experiencing similar challenges within their operations, prompting us to create video content to address those issues, including:

You can find all of these and more video content on the Westchester YouTube channel.

We’re all continuing to consider what’s next for the publishing industry. On April 6th, Westchester will again partner with Publishers Weekly for the industry thought leader webinar, “Publishing Now ’21: Looking Forward”, featuring insights from Dominique Raccah of Sourcebooks, Cathy Felgar from Princeton University Press, Lorraine Shanley of MPI, and Tom Chalmers of Legend Times.  I invite you and your colleagues to join us for this free webinar, and engage with these publishing experts on questions about all aspects of the industry and supply chain that are affecting you.

Westchester remains committed to helping the Publishing Industry with its changing editorial and production needs, and continues to pivot and address individual workflow needs for our clients, to help each client in their areas of greatest need. Stay connected with us through our webinars, video content, and our recently launched Westchester Words podcast, featuring short, impactful conversations on topics specific to the publishing industry. Contact Us to discuss your challenges, and how Westchester can help you.