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Travels with Tyler: Autumn in New York and News from Frankfurt

The BookSeller

October 25, 2022

by Tyler M. Carey, Chief Revenue Officer

headshot of Tyler CareyUsually, the Autumn weeks leading up to Halloween and Thanksgiving have been times when Westchester’s clients were heads down on projects, aiming to hit end of year deadlines, and we found ourselves in a more transactional mode on projects. This Fall has been different though, with a lot of discussions between our clients and our sales, editorial, and production teams about changes to workflows and ways we can help address additional challenges our clients are having in getting their work on titles completed and getting their books to market.

The lunch meetings I’ve been having with clients during the past few months suggest that in some ways, we’re all finally settling into a bit of a more active ‘new normal’, and this also seems true about how we’re bringing our books to market. The seasonal rhythms in our businesses still continue to adapt and evolve as we move from a time of reactive behavior, where our clients were trying to adapt to the news of paper shortages and crowded windows at the printers. A year on, everyone is more cognizant of those challenges and better prepared for the schedules books are requiring now.

In another indicator of this more active normal, instead of focusing on supply chain challenges like we have in previous sessions, our recent Publishing Now webinar, in partnership with Publishers Weekly, looked at how publishers can pivot to better embrace industry trends for accessibility and sustainability. You can view the webinar here on YouTube, to see Kristen McLean (NPD Books), Bill Kasdorf (Publishing Technology Partners), and Rachel Martin (Elsevier) discuss these topics and share their insights.

Something else I’ve noticed in my recent in-person meetings with clients is how casual and ‘normal’ having in-person meetings is again. No one is being cavalier about the lingering risks of the pandemic, but declining infection numbers and the increased level of comfort many people have about conducting in-person meetings has made them a viable alternative for vendors and our clients to use to advance as many key topic areas as possible, rather than engaging in a series of Zoom meetings, countless cycles of emails, or Slack messages.

These recent discussions I have been having with clients have me feeling very upbeat and emboldened about the path the publishing industry is taking, with exploring new ways of doing things, doubling down on growth, and further embracing change. Here at Westchester, our teams are busy supporting clients in areas of their workflows that hadn’t been part of our “traditional” role in the past. Specific areas include the growth of our program for Ingram ebook distribution clients, through which we provide ebook conversion services for an affordable rate, to managing client assets in CoreSource and other platforms, and taking on more specific production and manufacturing tasks to free more time up for our clients’ staff. To me, that underscores how the industry is working together to find innovative ways to improve the speed with which books are being produced, and with less cost.

To make sure I wasn’t applying a Boston-New York-DC corridor perspective to the wider industry goings on, I reached out to Tim Davies, the CEO of Westchester’s UK operation, to see if he found the in-person uptick in activity was holding true for him – especially with his recent attendance at the Frankfurt Book Fair representing Westchester’s UK book and education units.

“From my perspective,” Tim shared regarding Frankfurt, “it was smaller and quieter than pre-pandemic but a ‘quiet’ Frankfurt is still busy and buzzy by the standards of any other trade event. Definitely fewer attendees, with several people commenting to me that they’d noticed US visitor numbers were well down. That said, it was great to spend time with old friends and colleagues and compare notes on our current experience of our respective publishing sectors, and international markets. Everyone I spoke to said they were really pleased that they’d come and that they expected next year’s numbers and vibe to be much more akin to how it used to be. I’ve already booked my hotel!”

This article in Publishers Weekly and this article in The Bookseller profile the scale of attendees at the Frankfurt Book Fair this year vs. prior to the pandemic, supporting Tim’s points above. PW also shared highlights of other recent regional conferences for booksellers, while Frankfurt was underway, demonstrating the uptick in interest in in-person events, and the opportunities that brings about for publishers and booksellers. It certainly feels like we’re returning to a time where more business may be done at places like the Javits Center in New York and the Olympia in London, as well as numerous smaller conferences around the country and the globe, where specialists meet to cover their products and areas of expertise. It’s invigorating to see this trend underway again.

So, let Westchester know what’s changing for you: What’s been keeping you busier than ever? What’s working well? What partners are helping save the day? What can US employee-owned Westchester be doing to help you? As we all continue adapting together, I welcome a conversation about ways your team is changing how you do your work, and exploring the additional ways our teams can help you.

Filed Under: blog, Conferences, News, Services, Westchester UK News Tagged With: accessibility, book production, conferences, ebook conversion, ebook distribution, ebooks, editorial, Frankfurt Book Fair, full-service workflow, in-person meetings, Ingram, Production, production workflow, Publishers Weekly, sustainability, The BookSeller, webinar, Westchester UK, workflow solutions

December 17, 2019

by Nicole Tomassi, Marketing & Conference Manager

The calendar is winding down to the final days of the year, the decade, and Westchester’s 50th anniversary in business. It has been a really exciting year on many fronts, so join me to revisit some of the special moments during these past twelve months:

WESTCHESTER TURNED 50!

There was definitely a golden glow here at Westchester because, throughout the year, we were celebrating the significant achievement of being in business for half a century. The anniversary celebrations began with our appearance on the cover of Publishers Weekly’s February 18th issue, a profile article in the March 4th issue that helped us build a strong momentum heading into the London Book Fair, along with an article about our UK expansion in the Publishers Weekly Show Daily on March 12. We also hosted a stand party to toast our milestone anniversary with our friends and colleagues in the publishing community, where a wonderful time was had by all in attendance.

WESTCHESTER UK PROFILED IN THE BOOKSELLER

We have counted several UK-based publishers as loyal clients across the years, and realized we could do a better job of serving them and other UK and European-based publishers by having a more physical presence within the market. The Bookseller took note of our successful expansion efforts in this article (may require log-in to view) that was published in May, shortly before the British Book Awards.

NEW AGREEMENT SIGNED WITH MACMILLAN

In March, we signed a new agreement with Macmillan to continue the productive relationship our companies have enjoyed for more than a quarter-century. While Macmillan is no longer based in the iconic Flatiron building, we will always have fond memories of visiting the staff at their famous headquarters. Shortly before relocating to their new downtown digs this past summer, CEO John Sargent penned this article for Publishers Weekly about what it was like to work in this unique building.

 

UNFAMILIAR WINS AWARD

Great things were happening in our K-12 division as well in 2019. In the first quarter, the hi-lo graphic novel reader Unfamiliar, which was conceived, written, designed, and produced by our talented team received the Silver Hermes Creative Award from the Dayton, Ohio chapter of the American Advertising Federation. This video takes you behind the scenes to learn how the project went from concept to publication.

CLIENT PORTAL RECEIVES ACCOLADES

Unfamiliar was not the only award-winning initiative for Westchester this year. Our Client Portal, the secure, user-friendly, functional project management platform publishers want to incorporate into their pre-press production workflow was also receiving its fair share of positive attention. In May, The Stationers Company, the London-based guild for the media and publishing industry, shortlisted the Client Portal for their Innovation Excellence Awards, and in October, we presented about our Client Portal at the Rutgers Design Thinking program board meeting. In November, our partnership with  Dropbox – who worked with us to enhance the Client Portal’s capabilities – was recognized with a first-place win at the Bookbuilders of Boston NEPCo (New England Publishing Collaboration) Awards.

The video below, which was produced in partnership with Dropbox explains how we were able to incorporate the functionality our clients required into a beautifully designed platform that is easy for publishers to use.

CONFERENCES AND CLIENT MEETINGS

In addition to London Book Fair mentioned above, in 2019, members of the Westchester staff were busy criss-crossing North America and Europe meeting with clients and prospective partners at numerous trade shows and events, engaging in productive discussions with our think tank, university press, and legal clients. Westchester attended events as varied as SXSW EDU, ASU/GSV, the International Studies Association, British Book Awards, Association of University Presses, Frankfurt Book Fair, and FutureBook.

MAKING A DIFFERENCE

Last spring, the Westchester K-12 team started a program, where each month, one staff member funds a public school project that is trying to secure donations through the DonorsChoose website. Each selection is truly personal, and they have funded classrooms from New York, to California, and cities in between.

YEAR IN REVIEW HIGHLIGHTS FROM THE WESTCHESTER K-12 TEAM

Recently, I asked members of the Westchester K-12 team to share some insights with me about a project or event that they were involved with during this year that was particularly meaningful for them. You can read their thoughtful responses in this blog post.

TIME FOR 2020 VISION

As we get ready to welcome both a new year and decade, we’re looking forward to several exciting events. In January, Westchester K-12’s Walter Henderson, Jr., begins his two-year term on the ETIN (Education Technology Industry Network) Board of Directors, and he will also be representing Westchester K-12 at the BETT Show in London.

We also have plans to exhibit or sponsor at several conferences, including London Book Fair, and the ASUGSV Summit. Visit our Conferences and Events page to learn where we will be and if you’re planning to attend one or more of these shows, be sure to make an appointment to meet us to discuss how we can be your trusted partner in publishing.

We look forward to seeing you in 2020, and talking about the many effective solutions we have to help you with your content development, editorial, and production needs. From everyone here at Westchester Publishing Services, best wishes for a happy holiday season and a wonderful start to the 20s!


Always be up to date with everything that’s happening at Westchester by following us on our LinkedIn pages for Westchester Publishing and Westchester K-12, watching Westchester on YouTube, and subscribing to our blogs for the latest information about us. We would love to hear from you, too! Drop us an email at any time with your questions or to discuss your publication requirements.


 

Filed Under: blog, Conferences, Conferences, News, Services, Westchester K-12 News, Westchester UK News Tagged With: ASUGSV, AUP, Bookbuilders of Boston, Client Portal, Dropbox, ETIN, graphic novel reader, K-12, London Book Fair, Macmillan, NEPco, Publishers Weekly, Stationers' Company, SXSW EDU, The BookSeller, Unfamiliar

October 11, 2019

by Nicole Tomassi, Marketing & Conference Manager

In the summer months, the pace typically slows down, allowing an opportunity to relax and enjoy the longer, warmer days summertime offers up. While all of us at Westchester made sure to take some time to spend with friends and family, we were still working hard to make sure all of our publishers’ projects were moving along through the pre-press stages. Here’s a quick wrap-up of what we did this past summer:

Collaborative partnership

Dropbox is one of the members of Westchester’s Partner Network, and their Dropbox Business suite of products helps us to remain connected internally as well as with our freelance resources and client publishers to flow project assets to each other within a secure framework. Check out this video that Dropbox produced over the summer that shows how Dropbox applications help support Westchester’s development initiatives, including our Client Portal.

Westchester profiled in Publishers Weekly

In early August, Westchester Publishing Services was featured in the Publishers Weekly annual Digital Solutions in India issue. In the article, Chief Revenue Officer, Tyler M. Carey, explains how the company is prepared for continued growth during the next decade, and reflects on the significant milestone of 50 years of serving publishers’ pre-press requirements, along with reaching the fifth anniversary of being a 100% employee-owned company.

Meet Dilip Chacko

Shortly before the Digital Solutions in India article was published, I had the opportunity to speak at length with Dilip Chacko, Founder and Managing Director of our wholly-owned composition facility in Chennai, India. It was an extremely informative discussion encompassing Dilip’s career, his guiding principles, and how his focus on providing high quality applies to client projects as well as the employees who work on them.

Client Portal Update

In the spring edition of the Westchester Wrap-up, we shared how the Client Portal had been shortlisted for the Stationers’ Company Innovation in Excellence Award. Not content to rest on our laurels (or nominations), we are continually adding capabilities to the Client Portal to better serve the requirements our clients have. Last month, we conducted a webinar demonstrating several of the helpful features that make publisher workflows more efficient throughout the pre-press production process.

UK conferences

While July and August are quieter months from a working standpoint, the pace tends to move faster with September’s arrival. Tim Davies, Managing Director of Westchester Publishing Services UK, was particularly busy last month meeting with publishing industry professionals at the ALPSP (The Association of Learned and Professional Society Publishers) Conference, and the IPG (Independent Publishers Guild) Autumn Conference. Prior to those conferences, Tim shared some helpful insights for independent publishers in this IPG podcast.

Next Generation Science Standards

If you haven’t been in the classroom for a decade or more, you might be surprised at how much more proficient students are required to be when it comes to understanding scientific concepts. Our STEM Content Director, Dave Bailis, explains how a more effective science curriculum is being implemented around the country to help prepare students for a world that is more reliant on science and technology than in previous generations.

In the Community

Earlier this year, our Westchester K-12 division implemented a program where each month one member of the team selects a project to fund from the thousands that are submitted to DonorsChoose.org by public school teachers. These projects are often for schools where the majority of students are from low-income communities that aren’t able to access much-needed classroom resources through traditional funding avenues. During the summer, STEM Content Director, Dave Bailis, and Director of Creative Services, Mark DaGrossa, each had the opportunity to fulfill a teacher request that was meaningful to them.

Meet with us this fall (and beyond)!

We’re attending and exhibiting at several conferences during the next few months, including Frankfurt Book Fair next week, FutureBook in London this November, and the SIIA Education Business Forum taking place this December in New York City. If you will be attending any of these events, let’s catch up! Make an appointment to connect with us, and be sure to visit our Conferences and Events page where we will be regularly adding information about the conferences Westchester will be attending or exhibiting at in 2020.


You don’t need to wait for a conference to speak with our knowledgeable staff about how our fifty years of experience in providing editorial, composition, and design services can help you produce quality publications while condensing schedules and trimming pre-press expenses. Contact us today to learn how Westchester’s consultative approach can benefit your projects.


 

Filed Under: blog, Conferences, Conferences, Services, Westchester K-12 News, Westchester UK News Tagged With: 50 years, Client Portal, Composition, conferences, Design Services, digital solutions, Dropbox, editorial services, employee-owned, Independent Publishers Guild, K12, Publishers Weekly, Stationers' Company, The BookSeller, Tim Davies, UK, Westchester K-12, Westchester UK

July 26, 2019

by Nicole Tomassi, Marketing & Conference Manager

We’re halfway through our 50th year in business, and Westchester Publishing Services has continued to be very productive in several areas! Here are a few of the highlights from this past spring:


The Westchester K-12 Team Welcomes Walter

Walter Henderson, Jr., Senior Supervising Editor, English Language Training In April the Westchester K-12 Product Development team grew when Walter Henderson, Jr., joined the team as Senior Supervising Editor for ELT (English Language Training). Walter has an impressive professional background as a classroom instructor both in the United States and overseas, as well as working with academic institutions and publishers to develop suitable course materials for English Language Learners (ELL). Having Walter and his extensive professional network as a part of Westchester K-12 allows us to provide educational, academic, and professional publishers with a wide range of product offerings, including bilingual and translation content to support the specific needs of English Language Learners in educational and business settings.

 

Westchester Publishing Services UK profiled

Coverage about Westchester’s 50th anniversary continued into the spring, with a comprehensive profile in The Bookseller (may require login to read) about our company and the factors that brought us to further expand the business into the UK market, under the guidance of Managing Director of Westchester UK, Tim Davies. More coverage about Westchester’s anniversary can be found in these articles.

K-12 Catalog

Westchester K-12 Publishing Services Catalog 2019This spring the Westchester K-12 art and design team produced a comprehensive catalog that showcases the capabilities and services the Product Development team is able to provide educational and ed-tech publishers for new curriculum content or product updates. Download your complimentary copy and let us know how the Westchester K-12 team can help you.

Client Portal Nominated for Innovation Award

Stationers Company Shortlisted Innovation Excellence Awards 2019In May, we were excited to learn that our Client Portal had been nominated for the Stationers’ Company 2019 Innovation Excellence Awards in the Customer Experience category. To receive this recognition from the Stationers’ Company – a London-based guild with a more than 600-year history of serving members of the publishing and media industries – was a particularly special acknowledgment of the work our technology team has invested into building a project management platform that serves the specific requirements of publishers. This article provides additional information about the newest features we’ve added to the Client Portal to make it even more user-friendly.

British Book Awards

Westchester was proud to be the sponsor for the Academic, Education, and Professional Publisher of the Year category at this year’s British Book Awards which took place in London on May 13.  The awards program is also known as The Nibbies, and draws a veritable Who’s Who of the British publishing industry to recognize the successes of authors and publishers in the previous year.  Additional information about the Books of the Year shortlists and winners is available here.

Association of University Presses

Tom Hartmann and Susan Baker at the 2019 AUP Conference, DetroitIn mid-June, members of Westchester’s sales and editorial teams traveled to Detroit to attend and exhibit at the Association of University Presses annual conference. We always enjoy meeting with our clients at conferences to discuss the latest developments that are having an impact within the industry, and sharing with publishers who may not be familiar with our product offerings the many ways that Westchester’s services can help them to improve their workflows.

In the Community

In the last edition of the Westchester Wrap-up, I shared with you that the Westchester K-12 team had begun an initiative to make a positive difference one classroom at a time. Learn more about the projects that Anne Riccio and Laura Rolfe selected, and how you can help a classroom in your community.

Summer Reading

If you’re looking for a new title or two to add to your reading list, the Westchester staff have some interesting recommendations that you probably won’t find everywhere else. Check out the variety of fiction and non-fiction titles that we’re planning to read this summer, and let us know what you think!


We’ll be on the road at a few key conferences during the remainder of 2019, and planning is well underway for the trade shows Westchester will be attending and exhibiting at next year. The Conferences and Events page will continue to be updated as we confirm our commitments, so check back regularly to see where you can meet with us in person.

You can also keep up with the latest news from Westchester by following us on LinkedIn, and subscribing to our blogs (Westchester and Westchester K-12). Contact us any time to learn how our editorial, typesetting, design, and project management services can help you reduce production time and expense in your publication program.

Enjoy the rest of your summer!
Best,

Nicole Tomassi

 

 

Nicole Tomassi
Marketing & Conference Manager

Filed Under: blog, Conferences, Services, Westchester K-12 News, Westchester UK News Tagged With: AUP, British Book Awards, Catalog, Client Portal, ELL, ELT, In the Community, K12, LaTeX, Nibbies, Stationers' Company, The BookSeller, Tim Davies, UK, Westchester K-12, Westchester UK

October 9, 2018

by Tyler M. Carey, Chief Revenue Officer 

Late last month, I headed back across the Atlantic to visit with our growing customer base in the United Kingdom, as well as spend some time with Tim Davies, the Managing Director of our UK subsidiary. After spending another week visiting customers and attending conferences with him, I continue to be amazed at the depth of understanding of the strategic challenges facing publishers that Tim brings to even the most basic of engagements regarding editorial and composition services. Westchester, along with our clients are exceptionally fortunate to have Tim on board.

Lionel Bender speaking at The Bookseller Children's ConferenceOur first event of the week together was The Bookseller’s Children’s Conference, held at County Hall in South London in the shadow of the London Eye. We had meetings scheduled with a number of customers and prospective partners, and were elated with the amount of booth traffic from publishers who had never spoken with us before, wanting to learn more about how Westchester helps their peers. The opening session providing an overview of the industry stats (the state of juvenile publishing remains strong!) was reassuring and encouraging. Of particular interest to us in the sessions that followed were the comparisons between the US and UK markets provided by Hanna Otero (Lonely Planet Kids) and educational publishing luminary Lionel Bender. The Lonely Planet perspective largely dealt with how to package content for different markets, whereas the educational session dealt more with the trends in US supplemental educational publishing that could be considered within the British market. The former is of keen interest to Westchester as we do handle global editions for publishers, and the outcomes shared in the educational session bore some attention at our stand during the conference. Educational publishers came to take meetings and discuss the work being done by our stateside “K-12” division, which provides content development, editorial, and design services to US and UK publishers. The Bookseller continues to put together phenomenal conferences for the industry, and we look forward to seeing their staff again at FutureBook in November.

Tyler Carey and Tim Davies at the Westchester Publishing Services UK launch partyIn addition to being in town for the Children’s Conference and the monthly BookMachine meeting, Tim and I also had the opportunity to formally celebrate the opening of our UK office in Stratford-upon-Avon. Gathering with some customers, partners, and a few bottles of prosecco, we toasted this milestone in expanding our presence in the UK, and got to continue the week’s trend of meeting with publishers to better understand their particular take on the publishing landscape.

While I was in England, I also attended two events with the Stationers’ Company, the UK-based publishing guild that I joined last year. The Stationers’ Company plays an active role in the UK publishing industry, The plane tree at Stationer's Hall, Londondrawing members from all portions of publishing and media, from the paper industry to printers, writers, editors, publishers, typesetters, newspaper journalists, and more. The Sunday after I arrived, the historic Stationers’ Hall was opened to the public for tours as part of  Open House London. I volunteered to help, providing background about the hall to visitors who wanted to see the architecture or learn more about the Stationers’ as a livery company. The hall itself, built after the great fire, sits upon the prior hall used by the guild, where Shakespeare’s folio had been registered for copyright. While I knew enough of the history and trivia to welcome people into the hall for the Open House, my fellow publishing colleagues gave me even more interesting background about the building, including the fact that the King James Bible had initially been debated in committee in the original hall on that location.  The plane tree in the courtyard is also noted for having been planted on the ashes of burnt, pirated books, accounting for how it is one of the oldest and largest plane trees in London.

Tyler Carey at the 2018 London Bridge Sheep DriveI tacked on a few vacation days to this tripTyler Carey marching the flock of sheep across London Bridge to take in a West Ham soccer game, and for the last Stationers’ event of my trip. As shared in a blog post earlier this year, a privilege under guild membership is the annual marching of the sheep across London Bridge. A centuries-old tradition, guild members marching a flock of sheep into London is symbolic of the privilege of doing business within the city. I joined my fellow Stationers’ – and the members of other livery companies – to gather together and walk across the bridge with our sheep, documented by Guildhall in their records for eternity. Not a baaaaa-d way to end a trip to London. (Sheep-ish apologies)


Are you based in the UK and interested in learning more about how Westchester can help you with your editorial and production needs?  Contact us to arrange a discussion at the Frankfurt Book Fair, FutureBook, or at a meeting in between these next two conferences for the Westchester UK team.


 

Filed Under: blog, Conferences, Featured, Services, Westchester UK News Tagged With: BookMachine, Bookseller Children's Conference, FutureBook, Open House London, Stationers' Company, Stationers' Hall, The BookSeller, Tim Davies, Westchester K-12

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